PRE-ORDER POLICY

What is PRE-ORDER?

Pre-order goods are upcoming products that can be purchased in advance for a limited time. This means we are currently producing clothing or collecting orders to ensure we do not overproduce our products. When buying pre-ordered goods, you can choose the style and size you like in the first place.

Payment:

Check out as usual and pay in full.

Estimated Date of Arrival:

The estimated time range is shown on the product details page. If there are any delays outside this window, we will communicate with you via email.

Please note the estimations do not include shipping times which will differ depending on where the item will be shipped.

You order will be dispatched as soon as possible after we receive the stock in house.

If in any case, your ordered items cannot be produced or delivered, we will inform you via email and a full refund will be processed immediately to your original form of payment. Please note that refunds may take an additional billing cycle to appear on your credit card statement.

Cancellation for PRE-ORDER:

You can cancel the pre-order within 24 hours from the purchase. A full refund will be processed immediately to your original form of payment. Please note that refunds may take an additional billing cycle to appear on your credit card statement. After 24 hours the ordered items are considered sold and cannot be cancelled. Contact us for cancellation.

Once you have received the item our normal return & exchange policy applies.

Size & Colour change for PRE-ORDER:

You can change the size or the colour or both for the pre-order within 24 hours from the purchase. After 24 hours the ordered items are considered sold and cannot be changed. Contact us for size & colour change.

Once you have received the item our normal return & exchange policy applies.

Shipping Details Change:

You can change the shipping address details any time before your order is dispatched. Contact us for shipping details change.